Opus Electric Counter-top Bain Marie - Wet Heat - Gastronorms - W 400 mm - 1.8 kW

Can’t even lift chips with that skimmer whoever made it should get sacked.. waste of money..!

Still not recieved this product

Great product, very sturdy. Arrived in good time well wrapped

I have not received your product; please refund my money.

You lie you didn't send me what I bought from you your phone number is fake I send you email more than 5 times about the refrigerator you sent me you charged me for complet but you sent me without trains and the glass frame and smashed refrigerator if you don't change it or refund my money I'll report you

Purchased a unit 43 days ago as it claimed to be in stock.
We were offered alternatives as the one I required (Combisteel 700 Refrigerated Counter 1 Door 6 Drawers Energy Line) was not in stock until end of august start of September. I asked for a refund once I realised that my order can not be fulfilled. I'm still awaiting for my money back to this date after clear email communications and phone calls being made that they will refund my order. Instead they have kept £2449.99 for the own personal gain.
#C9785

Terrible service. Fridge never arrived, chased for 2 weeks before it was cancelled. Now been chasing my refund for 3 weeks and still no refund or clear update. Very poor communication and service.

B Grade Back Bar Cooler 2 Hinged Doors 220 Litres Black | Bc02 Pp B Grade

The courier people you used terrible.

The product was fine but it took 10 days to be delivered and communication was poor.

Good Machine
Good Communication
Help Full

Kebab Skewer | Stainless Steel | 1cm x 60cm (Pack of 10)

highly recommend Canmac Catering Equipment

Graham
Cwellyn Arms & Snowdon Base Camp

I bought some items and the measurements were not as described hence I asked for refund and they blocked me and never responded. Now going through credit card company for claim. Beware of their 25% restocking fee also which I think should against consumer rights when buying online.

not the quality i was expecting

The dough sheeter was delivered without any issues and I am happy with the service provided. Communication was prompt, and the delivery process went smoothly.

My only comment relates to the cancellation policy. The 25% cancellation/restocking fee is quite substantial and may be difficult for customers who experience an unexpected change in circumstances after placing an order. In my case, I initially considered cancelling the order, but decided to proceed with the purchase because the cancellation cost would have been significant.

Overall, I am satisfied with the service and the handling of my order, and I appreciate the assistance provided by the customer service team.

I bought this fat skimmer few weeks ago and it already broken. There is no replacement offered or even a discount given. The material used feels really flimsy and of cheap standard. I will never buy again

great service. part arrived quickly. part fitted and working.

As above

So I bought a chef master and couldn’t find the blade that fits until this one I had to send four back but this works perfect and was £20 cheaper than the others

5

The photo of the tables was clear, showing the shape and style and also how the table folded for storage. Really helpful. The delivery of the first (sample) table arrived promptly. The remaining 9 tables was less smooth, as driver found our house difficult to locate. But all ended well and we love the tables!

Never received the items.
Bad communication
Still not money received. Order placed on the 17/02/2026. Apparently refund processed but money never received. Very bad customer service. Email sent no reply. Will have to go through the bank to claim the money back. Stay well away from this company.

No response to a damaged counter, two emails sent with pictures.

Very good value for money really pleased.