Faulty Grill and Poor Customer Service.
I purchased a grill from your company, Chargrill - BBQ - 2 Burner - Gas - Self Standing - Stainless Steel - 600x400mm × 1
NG
and it arrived with a very low flame that makes it unusable. I've contacted your support team multiple times, but the issue still hasn't been resolved.
Because of this, I’ve been unable to open my business as planned—this has caused serious delays and financial loss. I expected better service and faster resolution.
I need this resolved immediately, either with a replacement or proper repair. Very disappointed with the experience so far.
BODEGUITA
DIANA SACH